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Exotica Travel - Chicago, IL

3.7
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About this business

Biuro podróży Andrzeja Kulka 

Location details

6741 W Belmont Ave, Chicago, IL, 60634, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 4:00 p.m.
SunClosed
Review Performance in the last  
6 months
3.747 reviews
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Zari J.'s profile image
Zari J. 
on Birdeye

11 months ago

Please do not travel or pay exoticca travel. its fake advertising, they just write good things and show great pictures, put fake stars on hotels at destinations but they don't deliver at level you pay! This is from a personal expectance, we were attacked at the hotel of their choice on the first night arrival! My money and passport were stolen when we were at the tour, it was suppose to be 20 to 25 people but they traded us just like Cattles put 51 people in bus with nho air-condition and traveled 14 hours, this was not on t... read more

Beatriz S.'s profile image
Beatriz S. 
on Birdeye

a year ago

Do not book a trip with this company. My friend and I booked a guided tour to Turkey. During one of our domestic flights that they got for us, our driver was not at the airport. We waited for an hour before calling. They then sent a driver to pick us up and take to our hotel. When calling to complain, they first tried to lie and say that our driver was waiting for us the entire time. Then they said, that they sent a driver as soon as we called and why did we wait so long to call. They never apologized or offered an... read more

Agnieszka D.'s profile image
Agnieszka D. 
on Birdeye

2 years ago

Może kiedyś to było warte uczestnictwa biuro ale ostatnio trudno znaleźć pozytywne słowa. Wróciłam 2 dni temu z wycieczki do Ekwadoru i Galapagos. Totalny chaos organizacyjny. Właściciel biura traktował uczestników jako sponsorów jego wycieczki i sesji zdjęciowych.Na czynione uwagi reagował złośliwym zachowaniem i napiętnowaniem. Nie wiedział ile dob hotelowych było opłacone. Rzadko był trzeźwy. Omal nie zostałam w górach na Cotopaxi bo zmienił miejsce postoju autobusu nikogo o tym nie informując. Marznący deszcz, silny wiat... read more

Connie H.'s profile image
Connie H. 
on Birdeye

2 years ago

Exoticca Travel sold us each of us a $1300 flight seat upgrade as part of our package to Egypt, then put us in Economy and told us tough luck, no refund. We are furious and are pursuing it through the State of Florida Consumer Services Division and TravelZoo, who promoted the booking. From the past reviews, this company was better to deal with years ago. For now, STAY AWAY. 

brittany b.'s profile image
brittany b. 
on Birdeye

2 years ago

No communication! No customer service! We did the Treasures of Anatolia 9-day tour back in 11-2021. To be clear the review is on Exoticca, as a tour company they are horrible and this lands on them - the review is not a reflection of the people on the ground in Turkey they were doing their best in the situation Exoticca put in them in as well... Trip did not start great when the driver did not show at the airport to get us, thanks to Exoticca not communicating to the driver that our flights were changed. We had three domest... read more

Mauro M.'s profile image
Mauro M. 
on Birdeye

3 years ago

Exottica Travel left us stranded... Exottica Travel left us stranded in Hanoi. we asked them to change our flights returning to Canada to return early (March 2nd rather than March 6th in large part due to CoVid). They agreed to (after initially telling us only the airline could do this) and charged a change fee of $250 US for 2 of us. This was done February 28th. We arrived at the airport March 2nd to have China Airlines tell us we had no flights. they saw we had flights on the 6th but these were cancelled by Exottica (who ... read more

Frequently asked questions about Exotica Travel

How is Exotica Travel rated?

Exotica Travel has a 3.7 star rating with 47 reviews. 

When is Exotica Travel open?

Exotica Travel is closed now. It will open tomorrow at 11:00 a.m. 

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