Exeter Finance

Ashanti L. 

on Birdeye

9 months ago

This is by far the absolute worst finance company ever. I can't express how ruthless these people are with their high interest rates and scams. I'm so disgusted with this company that I've been stressed out to the max. If you can choose another finance company, do so. This company needs to be sued for fraud, overcharging, miscommunication, non communication of added fees. I pray all those while been mishandled by this company, Justice will be won in our favor. They are a rip off. My car has been paid off, now I'm only paying... read more

Dan Del C. 

on Birdeye

2 years ago

I do not recommend doing business with Exeter Finance. I'd give them zero stars if I could. They were unprofessional, clueless and incompetent. I am review on behalf of the dealership I help run, and we were in the process of signing up with them to use them for financing. We set up with them in October, or we thought we did, and when we recently submitted an loan application, they had us mixed up with another dealer in another state, and we had to start the process all over again. Without going into more detail, our loan ap... read more

Sarah h. 

on Birdeye

3 years ago

Do not recommend Exeter finance ..! I financed a car with Exeter October 2021, ( today is February 2022 ), I been trying to make a payment online for a few days now and it wouldn’t go through, so I finally called today and they told me my act was closed! I told them that is not right and they told me my dealership closed the act. I called my dealership and they can’t close just close an act with Exeter .. I called Exeter back and they have no idea why my act is closed nor what I need to do to continue to make payments. Absol... read more

Erricka B 

on BBB

4 years ago

They honestly don't even deserve one star! But this company is a rip off and doesn't care about their customers. They are a second hand company that's needs to be shut down completely. I have a car that's almost paid off, my original loan amount was for $14,000 and I paid $29,000 already and the car is no good and I only owe like $2800 was trying to see what options I had about seeing if we can pay the car off sooner but they literally just wanted full amount. I wouldn't send a dog to do business with this company!! 

Melanie F 

on BBB

4 years ago

Predatory Lending Company, SAME complaints from MANY customers. I was told that I could have some payments moved to the back of the loan. I signed the paperwork and was given the much-needed help. But when the original contract date came due they wanted all the money with the deferred payments on the final due date. They did not actually extend the contract at all. They started to report my account as late to the credit bureaus regardless of still receiving monthly payments. If you look at my credit report you can see paymen... read more

Tiff M 

on BBB

4 years ago

Hello Everyone my name is *******.I think couple weeks ago i left a review on here,in regards to the poor customer service i received. I was told to email corporate which i did..Well this whole story turned into a very positive note.Mr.Owens from corporate returned my email via phone and politely helped me by giving me so many different options that the company was willing to do to help me throughout this financial burden that am facing because of the coronavirus..GUYS PLEASE EMAIL: And let them know your concerns..TRUST ME ... read more

Stephanie C 

on BBB

4 years ago

This company is horrible. They only care about making money and couldn't give a **** about their customers. I will be refinancing through a different lender as soon as possible. 

Amanda L 

on BBB

4 years ago

This company is terrible and regardless of theyre high rates and thousands of dollars of finance charges they are making no exceptions towards low income based loans. Most people who are financed from this company works in places they cant not verify income, which is the hospitality industry. Who has not worked in a month. And has many more months to go with no response from underemployment. Terrible customer satisfaction rates. I DO NOT RECOMMEND ANY FIRST TIME BUYER GET TAKEN ADVANTAGE OF BY THIS COMPANY 

Richard S 

on BBB

5 years ago

Honestly trash. Even in times like these, they are extremely money hungry. All the reps are rude and obnoxious.