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Excellus BlueCross BlueShield Resource Center
- Health Insurance Offices
- Rochester, NY
About this business
Our Resource Center team is here to help you in a clean, safe environment. Masks optional. We are ready to assist members and prospective members with enrolling or renewing in health plans. We also have a Customer Care Agent onsite to assist with your customer service needs. Outside of our business hours, for customer care or billing assistance with your current Excellus BCBS plan, please call one of the numbers below. For billing questions, pay by phone, or other questions, please call Monday-Friday 8 a.m.- 6 p.m.: • E... read more
Location details
1946 W Ridge Rd Suite B, Rochester, NY 14626, Rochester, NY, 14626, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 2:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent service with people who know how to help you get great coverage!
Tina Hazen……….an angel in disguise. My boyfriend was having issues getting his prescriptions filled. After about 20 phone calls and going in circles we finally found Tina. Within 24 hours the problem was solved and had prescriptions 48 hours later. In my opinion Superwoman. We are so grateful and thankful to have found her. Would recommend her to everyone if you need a problem solved for Excellus. Thank you Tina Karl and Chris
I received a letter from Excellus stating, with no explanation, that my Blue Choice Option policy was cancelled. I went to this office to find out why. According to the employee I talked to, I just got too old. No need to insure people over 65, it seems. Excellus let me down just as I’m reaching an age when I might actually need medical help. I will curse the name Excellus until the day I die.
Tina is so very efficient and knowledgeable. Makes the process of signing up so very streamlined and simple. Thank you Tina!
Angel is the best and has truly helped me so much with every step of signing up for insurance. He is so patient and always responds. I am so happy I met him to help me through this process and am just really glad I have someone reliable to sign me up and keep my insurance current. Thank you.
Frequently asked questions about Excellus BlueCross BlueShield Resource Center
How is Excellus BlueCross BlueShield Resource Center rated?
Excellus BlueCross BlueShield Resource Center has a 4.5 star rating with 14 reviews.
When is Excellus BlueCross BlueShield Resource Center open?
Excellus BlueCross BlueShield Resource Center is closed now. It will open tomorrow at 9:00 a.m.
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