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Our Resource Center team is here to help you in a clean, safe environment. Masks optional. We are ready to assist members and prospective members with enrolling or renewing in health plans. We also have a Customer Care Agent onsite to assist with your customer service needs. Outside of our business hours, for customer care or billing assistance with your current Excellus BCBS plan, please call one of the numbers below. For billing questions, pay by phone, or other questions, please call Monday-Friday 8 a.m.- 6 p.m.: • E... read more
47 Riverside Dr, Johnson City, NY 13790, Johnson City, NY, 13790, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 4:30 p.m. | |
Tue | 9:00 a.m. to 2:00 p.m. | |
Wed | Closed | |
Thu | 9:00 a.m. to 4:30 p.m. | |
Fri | 9:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Honestly I’m kinda surprised by the low stars. Every time I call I get a lady who talks clearly, is extremely kind, and very helpful! My question is always answered! The reason I actually decided to leave a review is because they seemed so abnormally nice!
Worthless. Doesn’t cover their insured. Doesn’t care as long as they get paid. Denies people medical treatment that their team of doctors deem necessary. I wonder what it’s like to sit in a coorperate office and have the power to deny someone the opportunity and chance at a quality life.
Excellus Blue Cross Blue Shield holds a monopoly here in the southern tier of NY . AND being such, when reading the summery of benefits they supposedly "cover" under any particular plan, it seems an often and most unpleasant frequent policy of Excellus to deny payment of medical bills because of one of their self justified stipulations never mentioned in any of their policies. Do yourself a favor and STAY away from Excellus Blue Cross Blue Shield, a total waist of money for medical insurance that doesn't cover or pay for ANY... read more
Excellus BlueCross BlueShield Resource Center has a 3.2 star rating with 6 reviews.
Excellus BlueCross BlueShield Resource Center is closed now. It will open tomorrow at 9:00 a.m.
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