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Excellus BlueCross BlueShield
- Health Insurance Offices
- Syracuse, NY
About this business
Location details
333 Butternut Dr, Syracuse, NY 13214, Syracuse, NY, 13214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Despite it being an ENORMOUS building, there are no real people you can talk to there. Don’t bother and try the Liverpool location instead if you need to interact with a real person.
Baby Stella and all the others
Terrible
After months of persistence and navigating an increasingly frustrating process, I am deeply disappointed by Excellus BOBS and their continued gatekeeping of access to necessary medication. At every stage, they have shifted requirements, requested new or redundant documentation, and altered the criteria needed for approval. This ever-changing process has created a significant barrier to care. I have spoken with no fewer than four different representatives, each of whom provided conflicting information about my claim and what ... read more
Pleasant Customer Service - not very timely on reviews - Non Approval of prescriptions with many hoops to jump through
Frequently asked questions about Excellus BlueCross BlueShield
How is Excellus BlueCross BlueShield rated?
Excellus BlueCross BlueShield has a 2.5 star rating with 15 reviews.
When is Excellus BlueCross BlueShield open?
Excellus BlueCross BlueShield is open now. It will close at 6:00 p.m.
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