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Excellus BlueCross BlueShield
- Health Insurance Offices
- Rochester, NY
About this business
Location details
165 Court St, Rochester, NY 14647, Rochester, NY, 14647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I spoke with Anna in the commercial insurance part of Excellus regarding pre-certifocation for a C-PAP machine and supplies. I hate calling customer service for anything in general but she made the experience very pleasant. She was knowledgeable, thorough, friendly personable and explained the process in a way that was easy to understand.
One of the worst insurance companies I have ever dealt with. Absolutely horrendous monthly fees, even with an employer. Was not able to cover much needed prescriptions for our family. But we’re pouring hundreds and hundreds and hundreds of dollars a month, to have nothing covered or maybe a $20 credit given by them. And don’t ever have any type of emergency where you have to stay in a hospital or lose a child while giving birth because they won’t cover it sadly. Even with this insurance and having an employer help cover, we ... read more
Frequently asked questions about Excellus BlueCross BlueShield
How is Excellus BlueCross BlueShield rated?
Excellus BlueCross BlueShield has a 3.6 star rating with 140 reviews.
When is Excellus BlueCross BlueShield open?
Excellus BlueCross BlueShield is open now. It will close at 4:30 p.m.
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