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Excel Family Optometry

4.7

About this business

Location details

15855 Soquel Canyon Pkwy STE 120, Chino Hills, CA, 91709, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
TueClosed
Wed9:00 a.m. to 4:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.775 reviews
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Leonard Ramirez's profile image
Leonard Ramirez 
2 months ago

“Buyer Beware”🤬 I would give this business a zero star if it was an option 🤬 you need to read the latest reviews and now mine in order to see a pattern of unprofessionalism and lack of compassion to their customers same excuses about their labs not performing they gave me a few updates that my glasses would be ready soon in a span of almost a month just for them to tell me that they couldn’t use the transition lenses option for that particular frame🤬🤬 why have those frames there if you have no idea there capabilities a... read more

LINDA LAY's profile image
LINDA LAY 
3 months ago

I would highly recommend you visit Excel Family Optometry for your vision needs. Initially, my husband and I were nervous about going to get our eyes checked during this pandemic, but Dr. Nguyen, Sylvia, and Leslie made the experience very pleasant. The office was very clean and you can tell that the place was sanitized frequently. They had a tray for you to place all glasses that have been tried on, so they can sanitize them thoroughly before putting them back on the display. Dr. Nguyen was very detailed in explaining what ... read more

K S's profile image
K S 
4 months ago

Our entire family has been coming to Excel for 4 years for all our eye exams and glasses. The last few years we have noticed a decline in their quality of lenses and frames and have slowly been buying from other companies while still getting our eye exams here. Our last service was a last minute need for new lenses in sunglasses due to a change in prescription. My husband left his favorite Raybans for them to replace the lenses and the day after picking them up he noticed that there was a crack in the frame. He reached out t... read more

Jeffrey Wang's profile image
Jeffrey Wang 
8 months ago
Blanc Modesy's profile image
Blanc Modesy 
a year ago

Bad customer service. Run. 

Frequently asked questions about Excel Family Optometry

How is Excel Family Optometry rated?

Excel Family Optometry has a 4.7 star rating with 75 reviews. 

When is Excel Family Optometry open?

Excel Family Optometry is open now. It will close at 6:00 p.m.  

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