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Exceed Floor & Home

3.8

About this business

Location details

5186 Northwest Hwy, Crystal Lake, IL, 60014, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.839 reviews
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caitlin w's profile image
caitlin w 
3 weeks ago

Our bathroom remodel with Exceed turned into a very stressful experience, and I would not choose them again. The project was delayed due to inappropriate behavior from the contractor, which made us feel uncomfortable having them in our home. Instead of addressing this professionally, we were blamed for the delays because we would not “just deal with” the situation. No customer should be made to feel that way in their own house. There was very little respect for our time or space throughout the process. Communication was poor... read more

Jim P's profile image
Jim P 
a year ago

The attitude is self righteous, never their fault even though they inspected my floor and said I should have known about installation problems. I needed a floor vent that I ordered from them...I was sent an invoice for $55 but they charged me $90! Said they forgot $40 shipping! Second installation quote for a small room was ridiculously high so I went elsewhere and saved about $700. The vent and the estimate given was after spending thousands with them on the initial install. 

James Labuz's profile image
James Labuz 
a year ago
Anonymous's profile image
Anonymous 
2 years ago

When I first visited Exceed, they were very helpful. I was given sample tiles to take home and view. Upon return of the tiles, and giving them all my measurements, I was told the job was small and could be done in a couple weeks (within that month). I received the cost quote email (good for 30 days). A few days later, I was cotacted by Exceed and told they would need to come out and measure to make sure the measurements were correct, and charge me a $35. fee, which could only be applied to the order if I went with them. Not ... read more

Marilyn Kortendick's profile image
Marilyn Kortendick 
2 years ago

When I first visited Exceed, they were very helpful. I was given sample tiles to take home and view. Upon return of the tiles, and giving them all my measurements, I was told the job was small and could be done in a couple weeks (within that month). I received the cost quote email (good for 30 days). A few days later, I was cotacted by Exceed and told they would need to come out and measure to make sure the measurements were correct, and charge me a $35. fee, which could only be applied to the order if I went with them. Not ... read more

Frequently asked questions about Exceed Floor & Home

How is Exceed Floor & Home rated?

Exceed Floor & Home has a 3.8 star rating with 39 reviews. 

When is Exceed Floor & Home open?

Exceed Floor & Home is closed now. It will open at 10:00 a.m. 

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