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23051 Gibraltar Rd, Flat Rock, MI, 48134, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I have personally and professionally used EW Smith (Josh) for almost 10 years. They have always made sure that all of my insurance needs have been met. I have referred clients to Josh and his team, my clients have all received better quotes and saved money. Josh is in high demand at times but always returns calls when he can.
A friend referred me as I was thinking of switching home and car insurance. I called and gave all of my info for a quote and was advised I would be called back. I called back a couple days later and was told by the gentleman that took my info that he referred it to Josh that handles a friends account and that he was going to speak with him and they would give me a call back. This was over two weeks ago and have heard nothing. Maybe think of going elsewhere if you were looking for quotes. Bummer as a friend said she thought t... read more
I like that they got me a good quote. But employee Josh doesn't seem to care much after he's got you locked in and he's making money off you. Doesn't return calls, have to call multiple time. Eventually I stopped calling for him and someone else in the office further helped me. I've referred people to this man and he won't even return there calls. If you value good customer service and responsiveness I suggest looking elsewhere. Or use a different location.
Caring staff will help you find what you need and get the insurance that you're really looking for
1 Star After I wrote this review, Josh Bussel did reach out a week later, explaining that he had been dealing with sickness at his house. He asked if I still wanted a quote, and I said yes—yet he still never provided one. I had initially reached out to Josh Bussel at EW Smith six times for a quote on my company’s insurance. We spoke once by phone, but after that, I left three voicemails—no response. I also sent two emails—again, no reply. If they’re not interested in quoting business insurance, they should just be upfront i... read more
EW Smith Insurance Agency has a 4.6 star rating with 83 reviews.
EW Smith Insurance Agency is closed now. It will open at 8:30 a.m.
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