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Eversource
- Electricity Suppliers
- Boston, MA
About this business
Location details
800 Boylston St, Boston, MA, 02199, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My bill was 5x than it should have been last month because someone fat fingered the reading when they switched over to smart meters. You guys are so incompetent it’s a wonder we have working electricity at all.
Useless customer service. Absolutely no manners. They made a mistake on my rate and refuse to correct retrospectively. I provided multiple proofs of eligibility (one in enough) but they chose one which was missing something. What about other proofs I shared? When they transition to chat bots fully - that will be an upgrade from these live agents.
DO NOT SWITCH IF YOU DONT HAVE TO!!!! Rates are ridiculous. Prices way to expensive to "deliver" it and the maintenanc. The "relief" is pennies and you have to pay it back in the summer. Thats not really a "relief" and you get to pay for lower income families that actually get the breaks. So if you aren't lower income then get ready to pay for them. "Maintenance and infrastructure investment" isnt an investment for you. You aren't gaining anything from that. If I had the ability to pay in person I would get a wheelbarrow of ... read more
l've had a credit on my account since December and still haven't received my check. Reaching Eversource is nearly impossible, and when I do, it's just wasted time. I've spoken to agents a lot of times in the last two months, and each one said my check was issued - nothing processed yet. I can’t get my own money back. Completely unacceptable.
Frequently asked questions about Eversource
How is Eversource rated?
Eversource has a 1.5 star rating with 98 reviews.
When is Eversource open?
Eversource is open now. It will close at 6:00 p.m.
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