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EverPresent
- Consumer Services
- McLean, VA
About this business
Location details
6723 Curran St, McLean, VA, 22101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 11:00 a.m. to 5:00 p.m. | |
| Wed | 11:00 a.m. to 5:00 p.m. | |
| Thu | 11:00 a.m. to 5:00 p.m. | |
| Fri | 11:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Update because they have gotten back to me and now processing my photos. So adding another star. review is for EverPresent as a whole, not the McLean drop off location. I dropped my deceased parents’ photo albums off at this location on July 2. The nice man at the store, who helped me carry them in on a very hot day, told me EverPresent would pick them up in a few days, I’d get a quote, and they’d be back to me in 3 weeks. It’s been a month, and I still haven’t been called for a quote. I call the company every few days, talk... read more
This review is for EverPresent as a whole, not the McLean drop off location. I dropped my deceased parents’ photo albums off at this location on July 2. The nice man at the store, who helped me carry them in on a very hot day, told me EverPresent would pick them up in a few days, I’d get a quote, and they’d be back to me in 3 weeks. It’s been a month, and I still haven’t been called for a quote. I call the company every few days, talk to some operator, and they always promise me they’ll expedite things and send me an update.... read more
I was told that my original 8mm films could be upconverted to 2K resolution. I authorized the Everpresent rep to do that. Upon receiving the digitized films, the resolution was 720p NOT 2K. I called Everpresent and was told that the only thing they could do was have me resubmit the films and they would do a completely new order at full price plus a new order setup charge. Very disappointing for a company that otherwise provided good service.
I used Just8mm / EverPresent to digitize a set of old 8mm family reels from my wife’s side as a Christmas present, and it ended up being one of the most meaningful gifts I’ve ever given. I chose them largely based on reputation and convenience, and the process itself was refreshingly straightforward. You book online, pack up the reels, ship them off, and they handle the rest. Communication throughout was solid—they confirmed receipt quickly and kept me updated as things progressed, which matters given you’re sending off irre... read more
Excellent responsiveness and overall customer service!
Frequently asked questions about EverPresent
How is EverPresent rated?
EverPresent has a 3.2 star rating with 6 reviews.
When is EverPresent open?
EverPresent is closed now. It will open at 11:00 a.m.
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