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Etna Self Storage
- Consumer Services
- Reynoldsburg, OH
About this business
Location details
14194 National Rd SW, Reynoldsburg, OH, 43068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I needed to call to clarify a payment on my unit. The credit card showed pending at the bank. Mika was very helpful and confirmed that I was current on my payments.
We have been a customer of Arch City for over a year. I took my RV into the shop, was gone for two weeks. Returned today to park my unit and someone parked another RV in my spot. I called and spoke to someone and they initially told me that they would contact the owner and would get back with me in 24-48 hrs. After a 45 minute conversation, I parked on the other side but asked for a manager to call me! Called back and requested a manager to call me…..CRICKETS! Will be removing my RV by the weekend. Furthermore, once this rev... read more
Second update….I received a phone call from the Philippines concerning my google review of Arch City Storage of Etna, an advertised locally owned and operated company. Crickets from requesting a call back, but as a result of my review, I have received an email and a phone call, even though from the Philippines. Received an email, stating, in order to cancel your account, we have to have “your unit number”, well PLEASE SHOW ME MY UNIT NUMBER!!!! For a locally owed and operated that has customer service in the Philippines, let... read more
Currently being investigated for fraud charges when I found out that I was being charged for a unit I have no idea of. I do not have a unit with this company , but they charged my card anyway and refused to refund it so now they can answer to my bank’s fraud department. And I will be pressing charges
Frequently asked questions about Etna Self Storage
How is Etna Self Storage rated?
Etna Self Storage has a 4.4 star rating with 39 reviews.
When is Etna Self Storage open?
Etna Self Storage is open now. It will close at 5:00 p.m.
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