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ETM Distribution Inc

2.5

About this business

Location details

8411 Lougheed Hwy., Burnaby, BC, V5A 1X3, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.536 reviews
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Meghan Jowitt's profile image
Meghan Jowitt 
on Google
5 months ago

Avoid ETM flooring at all costs! We were sold a supposed high-end Hickory engineered flooring and it's TERRIBLE. We've had nothing but issues with it over the last 4 years of having it and nobody will take accountability. Be ready to be shamed for however you use the floor and told it's not good enough. The floor is absolute garbage and the finish is being scraped off in many areas and now absorbing water. We are told it's our fault and to cover the floor with carpets. I didn't pay this amount of money to get carpets on my f... read more

goldman sachs's profile image
goldman sachs 
on Google
5 months ago

Cheap products 

kay woo's profile image
kay woo 
on Google
6 months ago

I would give a lower rating but 1 star is the lowest I can give. ETM Thermacore RC flooring system for the luxury vinyl has greatly underperformed as a flooring option for our recent renovation. I would not recommend choosing their flooring. At time of installation, the floor was perfect without gaps where the joins are. At less than one year after installation, gaps started to appear where the planks are joined. Now less than 2 years, more gaps have started to appear. Please find pictures of our flooring ETM Thermacore luxu... read more

mihaela lidia bodog's profile image
mihaela lidia bodog 
on Google
8 months ago

Excellent Customer Service Experience! I met some wonderful people there both in the office and in the warehouse! They carry exceptional quality products! 

Rick Hobbs's profile image
Rick Hobbs 
on Google
10 months ago

Great service. Picked up 1/2 my order on Fri and the other 1/2 on Sat. No problem for staff. People complain about ETM but they simply warehouse, they aren't the retailer that sells substandard product.The complainers should buy better quality flooring from the retailer. 

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Frequently asked questions about ETM Distribution Inc

How is ETM Distribution Inc rated?

ETM Distribution Inc has a 2.5 star rating with 36 reviews. 

When is ETM Distribution Inc open?

ETM Distribution Inc is closed now. It will open tomorrow at 8:00 a.m. 

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