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Esurance
- Insurance
- Rocklin, CA
About this business
Location details
1011 Sunset Blvd, Rocklin, CA, 95765, United States
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You guys really suck. I talked to an agent and they told me if I pay $151 that my policy will become active again. But instead they still cancel my policy. I do not appreciate being lied to and they was not trying to refund the amount I paid. I DO NOT HAVE MONEY TO WASTE!!!! I recommend going to another car insurance company because all they do is take money and lie!!!
Esurance is an absolute and utter ABOMINATION! I’m surprised they haven’t had a class action lawsuit against them. Who wants to start one? I submitted a claim about 6-weeks ago and had very little contact with the adjuster assigned to the claim, Kendall Grace. It took them 4-5 weeks to get an appraiser out to look at my car and tell me it was just normal wear & tear when I ran over a large tree branch at 60 mph hour (which couldn’t be avoided on the highway) due to a sandstorm in Arizona which knocked my car out of alignment... read more
Do NOT use them! I have been trying to get my car fixed since 4/28/2023 and still nothing!!! Calls go to voicemail or picked up and put on hold with no answer after 30 minutes The person over my case is Alexandra Morgan! If I could give them a -100 I would!
Very poor customer service. I’ve been two months without my car and no one can ever be reached. Do not recommend Esurance to anyone.
Frequently asked questions about Esurance
How is Esurance rated?
Esurance has a 2.6 star rating with 37 reviews.
When is Esurance open?
Esurance is permanently closed.
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