Esurance

Kristina Papin 

on Google

5 years ago

If I could give negative stars to this company, I would, and I'll be reporting them to the BBB. I was involved in a car accident with a client of theirs. When I called to request they take care of the damages, they refused to take my statement or review the photos of the accident. Seems like they really do their due diligence. 

Darren Burrows 

on Google

5 years ago

I was super pleased with Esurance up until I needed to cancel. The only reason I canceled is because I recently got married and we combined policies. However, when I called to cancel I had to tell the lady on the phone multiple times to not run a new quote with them. And to top it off, she informed me of their $50 early termination fee at the end of our call. Like I said - I was happy with Esurance but now I'll never even request a quote from them again. 

Stephanie Clark 

on Google

5 years ago

Worst experience ever!!! 

James McGuire 

on Google

5 years ago

One of their clients T-Boned my truck in a driveway three months ago and my insurance company and I still have not been reimbursed. The owners of the other two cars have also not been reimbursed. The customer service from this branch is terrible. I would not recommend this company to anyone. -Update- after calling the supervisor and my adjuster, the two companies worked it out and I expect reimbursement. Thank you to Shannon the Esurance supervisor and Breanna my USAA adjuster for making this whole. I’ve adjusted the rating ... read more

M M 

on Google

5 years ago

Worst Insurance Company I've ever had to deal with. Do yourself a favor and do not purchase a policy through this company!