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Esther & Ruby Chien Mortgage - The Loan Story

5.0

About this business

Location details

4880 Stevens Creek Blvd # 200, San Jose, CA, 95129, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.0122 reviews
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Vincent Tham's profile image
Vincent Tham 
on Google
a week ago

Was looking for a one-stop shop to search for the best conventional jumbo 30yr loan, and Esther and Paul delivered! They answered all of my wife and I's questions from literally knowing nothing about the mortgage process all the way through close of escrow, as well as taking the extra time off hours to update documents over our 8 month long house hunt. It was honestly so much easier working with the Loan Story than major banks, the service was personal, professional, and honest. Couldn't ask for a smoother financing journey.... read more

Greg Fyfe's profile image
Greg Fyfe 
on Google
a month ago

Just call Esther! She came highly recommended and she exceeded my expectations, as a first time home buyer! She is quickly responsive, sensitive to my wife and I's desires and situation, helped educate us, was a problem-solver, experienced with all in's-and-out's (multiple steps ahead), provided wise guidance, and made the overall experience way more peaceful than I could have ever imagined. The entire process was streamlined and efficient with her teams hard work and competency. The above and beyond factor were a few urgent... read more

Liam Parrish's profile image
Liam Parrish 
on Google
a month ago

Esther and her team recently helped my partner and I close on a SFH and we could not be happier with her and her team's work. They were incredibly communicative, transparent, easy to work with, and responsive. We were especially appreciative that Esther was always available if we had questions (even well outside working hours!) and responded within hours, sometimes within minutes, to any inquires we had. As first time homebuyers, Esther and her team made us feel comfortable and informed at every step of the way. 

KRISTINA TER-OVSEPYAN's profile image
KRISTINA TER-OVSEPYAN 
on Google
a month ago

I had the pleasure of working with an exceptional LENDER during a particularly challenging transaction filled with numerous hurdles. She consistently managed the tough situations on the lending side, whether it pertained to real estate or other issues, and was always quick to respond to all my inquiries. Her promptness and adept problem-solving skills made a significant difference. As a real estate agent, I know how crucial it is to have a LENDER who stays on top of everything to ensure a successful closing. Thank you, Esthe... read more

Camille Llanes-Fontanilla's profile image
Camille Llanes-Fontanilla 
on Google
2 months ago

Esther Chien and her team are approachable, supportive and easy to work with. They are efficient, communicative, and have the expertise needed to secure your loan. We enjoyed working with The Loan Story! 

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Frequently asked questions about Esther & Ruby Chien Mortgage - The Loan Story

How is Esther & Ruby Chien Mortgage - The Loan Story rated?

Esther & Ruby Chien Mortgage - The Loan Story has a 5 star rating with 122 reviews. 

When is Esther & Ruby Chien Mortgage - The Loan Story open?

Esther & Ruby Chien Mortgage - The Loan Story is closed now. It will open at 8:00 a.m. 

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