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Esther & Ruby Chien Mortgage - The Loan Story
- Finance
- San Jose, CA
About this business
Location details
4880 Stevens Creek Blvd # 200, San Jose, CA, 95129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Esther Chien and the team at The loan story were exceptional throughout our home buying journey. They made the mortgage process easy to navigate, we appreciate her dedication. Esther and her team were incredibly responsive and available, even at odd hours to answer all of our questions and ensure a smooth closing.
Updated February 2026 Esther & Paul did it again!! They made my refinance process so quick and painless. They were proactive in seeking lower rates and the most cost effective loan. Communication and transparency is top notch and that’s why I continue to trust them with my biggest financial decisions. July 2025 Was looking for a one-stop shop to search for the best conventional jumbo 30yr loan, and Esther and Paul delivered! They answered all of my wife and I's questions from literally knowing nothing about the mortgage proc... read more
Very smooth refinance process!
First time homebuyer review: I was referred to Esther and her team through my realtor and could not have been happier with my experience. Esther was quick and focused on finding me the best mortgage rate and made it clear that it was her business to help reduce my costs and save me as much money as she could. Unique to my experience: during escrow I had made the mistake of paying for my home insurance policy with personal funds; something I was NOT supposed to do as I had separate credit that was to be used for that expense.... read more
Hands down the best loan agent we've ever worked with! We recently worked with Esther and her team on our mortgage loan, and the experience was beyond amazing. From the very first call to closing day, Esther was professional, patient, and truly cared about helping us get the best possible deal. She walked us through every step of the loan process -- explained everything clearly, answered all our questions, and made sure we always knew what to expect next. Communication was always quick and transparent, which made the entire ... read more
Frequently asked questions about Esther & Ruby Chien Mortgage - The Loan Story
How is Esther & Ruby Chien Mortgage - The Loan Story rated?
Esther & Ruby Chien Mortgage - The Loan Story has a 5 star rating with 130 reviews.
When is Esther & Ruby Chien Mortgage - The Loan Story open?
Esther & Ruby Chien Mortgage - The Loan Story is closed now. It will open at 8:00 a.m.
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