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Estes Express Lines is a freight shipping company offering LTL, Time Critical Guaranteed, Final Mile, Volume LTL & Truckload, Cross-Border, Offshore, and Custom Shipping and Logistics services. As North America’s largest private carrier, Estes delivers freight solutions that go the extra mile—as well as nearly 7000 next-day lanes and more than 280 terminals. Our Edison terminal services the Edison-Plainfield-New Brunswick area, offering next-day LTL freight shipping to NYC, Philadelphia, Boston, Montreal, DC, Pit... read more
310 Hollywood Ave, South Plainfield, NJ 07080, South Plainfield, NJ, 07080, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 7:00 a.m. to 3:00 p.m. | |
Sun | 7:00 p.m. to Midnight |
Among the many logistics providers I have worked with, including various Estes locations, this is the only one that would go so far as to hang up the phone. In other places, the service staff of Estes are as gentle as angels, extending kindness and patience. Yet here, I find a spirit as cold as Lucifer himself. May understanding and grace find a place in their hearts, that they may serve with the same warmth and dignity as their brethren.
I talked the agent today to schedule an import pick up, she was so unprofessional and unfriendly. Basically I got disrupted every time I open up my mouth. Then she transferred me to another person, and the person hanged up on me for no reason
Absolutely terrible customer service.
Be prepared for poor assistance and lack of courtesy. I was trying to schedule imports pickup and the representative hung up on me twice while I was speaking. This is completely unacceptable and by far the worst customer service I’ve ever experienced. Instead of assisting me, they were rude and dismissive, making the entire process frustrating and unprofessional.
Estes Express Lines has a 2.9 star rating with 65 reviews.
Estes Express Lines is open now. It will close tomorrow at 12:00 a.m.
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