Essentia Health-Cloquet Clinic

Jessica Halvorson 

on Google

5 months ago

I would LOVE to talk to the clinic manager about how incompetent the front desk staff are in scanning an insurance card into the chart or entering the correct information. I’m 32 years old and this was processed through my dad’s insurance that I haven’t been on in a DECADE! Tell me WHY his insurance was even in my chart when I handed them my husband and my insurance card!!! I have been to this location several times and never once has it been processed through my dads nor has my dad’s insurance been linked to my chart. Talk ... read more

Mara Wyss 

on Google

5 months ago

If I could give 0 stars I would. I'm new to the area and was past due for my physical. Called and scheduled it with Dr Strong. The appt was about 2 months put. I show up at 10:15 and did not get put of there until almost 12:30..with no physical! They actually had me sit in my room while Dr Strong went to one of her other appts. When she was actually with me, we just went over medical history, and they didn't even have all my records there. I called the next day to make sure I was not getting charged for this. They told me it... read more

Edward Matthews 

on Google

a year ago

Never again will I go. Eye infection. Seen a Dr 20 seconds by computer. Got prescription eyedrop’s. 60 days later I get a bell for $32.43 which I paid 30 days after that I get another bill for $376 and that charge was a facility use charge. I asked upfront how much this was going to cost cause I could’ve went online for $30, you got up eyedrop prescription everybody at the clinic play dumb and said they don’t know how much it cost. I even wanted to pay that day by check wouldn’t take my money online are very sneaky and vague... read more

Rebecca 

on Google

a year ago

Just moved to the area very helpful nurses and yes the wait can be long but that's any hospital or urgent care.Do understand alot of places are understaffed. I was diagnosed and given medicine and was given some resources to help me out since I'm new to the area will recommend. Will be returning for further illnesses. I wasn't treated like trash and they cared. Overall review 💯 

delgim1 

on Google

a year ago

They got my appointment time wrong, then charged me nearly $500 as a new patient fee, then forgot to send my prescriptions. Took almost week to get a hold of the doctor to get my script because he either wasn’t in, was at another location, or just never called me back. Finally, they called and said it was now filled, no apology or anything. I could never recommend this place, they dropped the ball at each step and charged me $450 just for walking in the door because I’m new. 15 minutes with the doctor and he took no vitals. ... read more