Escape Nails & Spa

Sydney D. 

on Yellow Pages

4 years ago

Finally spoke to a manager and was told I was the only person who didnt understand the website and refused to give me my money back. This business has no right to tell me I don't understand something. Also, they hung up on me twice. The manager needs additional training if she thinks that is how you speak to a customer. This business needs to own up to their mistakes instead of trying to make excuses. Do not go there. It's not worth your time or money. 

Sylvan M. 

on Yellow Pages

6 years ago

The business is truly declining and I am sad for them. The customer service used to be amazing but it has truly declined in the last 3 months. I have been going to this establishment for over a year, but have gone every 2 weeks for the last 9 months. With the demand in the area, I can now see that the lack of organization and understanding of customer care is declining due to their popularity as a salon. Simply, they cannot keep up with their boom. I have made 2 appointments and had 2 walk in with horrible experience in the ... read more

Viet B. 

on Yellow Pages

7 years ago

Excellent ! Perfect sanitation , best designs ! Vietnamese Nails & Beauty Association (VNBA) proudly presents Escape Nails & Spa as one of the top best salons in Midlothian , VA . Highly recommended ! 

Victoria B. 

on Yellow Pages

8 years ago

My expectations were exceeded. Very professional staff, they are a bit pricier than most and it's worth every penny. Attention to detail and great job, probably the best manicure I've received!