Ertan Digestive Disease Center-Texas Medical Center

mega Finance 

on Google

2 weeks ago

Extremely disappointed with the billing practices at the GI clinic at Memorial Hermann. While the medical staff and front desk team were professional and courteous, the billing department completely ruined the experience. I paid my copay at the time of service, thinking that covered my visit. Later, I received an additional $194 “facility fee.” This was never clearly explained beforehand. Charging a facility fee for a standard clinic visit after collecting a copay is excessive and feels deceptive. I have called the billing d... read more

Brandie Joy 

on Google

2 months ago

I was instructed by the staff at Ertan Digestive that I had to go into the practice to meet a new physician after Dr. Ertan retired. I took sick leave and left work early in order to get there. I spoke to the residents longer than Dr. Andrew DuPont and the staff actually had to bring me back into the waiting room because there were no rooms available. I am under no medication, and do not require a colonoscopy for another 3 years. I stated repeatedly that I was there because I was instructed to do so in order for a doctor to ... read more

Rhonda 

on Google

6 months ago

Ignores patients in need of important refills. Ignores voicemails, emails, faxed requests from the pharmacy, etc. Very VERY poor care management team. High risk patients, beware. Seek care elsewhere! This has been an ongoing problem for years so it's the norm there. 

beverly elkins 

on Google

10 months ago

Went to three different gastroenterologist. Told me they could not find anything wrong. Went to Dr Ertan. He diagnosed the problem. And ithas changed my life.