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Ernst Radiology

1.1

About this business

Location details

12303 De Paul Dr, Bridgeton, MO, 63044, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.140 reviews
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Lsn N's profile image
Lsn N 
on Google
2 months ago

ON HOLD FOR , THEN PUT ON HOLD AGAIN ONCE THE REPRESENTATIVE ANSWERED THE CALL, VERY VERY RUDE!!! VERY POOR CUSTOMER SERVICE! SSM IT WOULD BENEFIT THIS HOSPITAL TO FIND ANOTHER SERVICE READ THE REVIEWS PLEASE! 

Becca Jeoffroy's profile image
Becca Jeoffroy 
on Google
4 months ago

Been trying to get ahold of this company ever since I received a bill. Just received the bill 2 days ago and it was for back in January of this year. Can't get anyone on the phone, can't access the website. What kind of joke is this?? 

Anonymous's profile image
Anonymous 
on Google
9 months ago

[update: I reported this to BBB and they responded that their outsourced billing system was hacked and they lost all their records. Is my private information being sold somewhere? Probably. Of course, that happens all the time, but they never notified anyone to keep an eye on their credit reports. Aren't they obligated to do that? I can't imagine why they haven't tried to recreate the records from the doctors and hospitals they work through. It seems like they would be out of business by now, with all of the lost income...] ... read more

Deanne Row's profile image
Deanne Row 
on Google
9 months ago

[update: I reported this to BBB and they responded that their outsourced billing system was hacked and they lost all their records. Is my private information being sold somewhere? Probably. Of course, that happens all the time, but they never notified anyone to keep an eye on their credit reports. Aren't they obligated to do that? I can't imagine why they haven't tried to recreate the records from the doctors and hospitals they work through. It seems like they would be out of business by now, with all of the lost income...] ... read more

Deanne Row's profile image
Deanne Row 
on Google
11 months ago

Same as others here. Received a bill in February and none of the contact numbers or payments sites are in service. I'm not going to mail off a check for something that I can't confirm (besides the fact that I don't use checks, hence attempting to use their online pay.) These people are ridiculous. Reporting this to BBB 

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Frequently asked questions about Ernst Radiology

How is Ernst Radiology rated?

Ernst Radiology has a 1.1 star rating with 40 reviews. 

When is Ernst Radiology open?

Ernst Radiology is open now. It will close at 6:00 p.m.  

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