Erin Tyrrell - Truist Mortgage Loan Officer

Eric C. 

on Birdeye

4 weeks ago

Very rude, unprofessional, unwilling to help. Bad experience overall dealing with staff in this brand 

moi 2. 

on Birdeye

9 months ago

I am unable to get answers regarding suspicious activity, and my online banking statements do not accurately reflect my actual transactions. They often confuse my business account with my personal account. I’m fortunate that I only use this bank for small transactions. Don’t expect to find knowledgeable people with qualified experience here. Trusting this bank feels like a scam. 

moi 2. 

on Birdeye

9 months ago

I cannot get answers to suspicious activity, my online banking statements do not reflect the actual statement, and they confuse my business account with my I am unable to get answers regarding suspicious activity, and my online banking statements do not accurately reflect my actual transactions. They often confuse my business account with my personal account. I’m fortunate that I only use this bank for small transactions. Don’t expect to find knowledgeable people with qualified experience here. Trusting this bank feels like ... read more

malaika 

on Birdeye

10 months ago

Truist CUSTOMER SERVICE +1 (805)- 41O 56OO Truist PHONE NUMBER +1 (805)- 41O 56OO Truist CUSTOMER SERVICE +1 (805)- 41O 56OO Truist PHONE NUMBER +1 (805)- 41O 56OO Truist CUSTOMER SERVICE +1 (805)- 41O 56OO Truist PHONE NUMBER +1 (805)- 41O 56OO Truist CUSTOMER SERVICE +1 (805)- 41O 56OO Truist PHONE NUMBER +1 (805)- 41O 56OO  

David B. 

on Birdeye

11 months ago

I had a schedule appointment at the Catonville office at 2:30 on Wednesday - when I arrived I was told that the person who was to see me just walked out the bank - the teller told me his name was James  and asked me could I wait 10 minutes - I told him no and left. I was there for my first visit to open up my Business and checking accounts - first impressions are everything - the teller on duty never asked me my name - but what adamant about who I was there to see - Disappointed - if they can’t keep an online appointment I m... read more

Jill M. 

on Birdeye

a year ago

If I could put a negative star here…I would! Heartless, Feckless Bank. If ya ever talk to the branch manager-make sure YOU cover your ass because she assuredly will NOT tell you everything you need to know. She says…”she’s too busy” to help you not get screwed over. It’s all “your responsibility to understand all the written gibberish when you’re signed on to someone else’s account for emergency only. They will take every penny out of your account and not give a 💩. #useless 

Beverly L. 

on Birdeye

a year ago

Stopped in to get change for a twenty. Cashier asked me if I had an account with them?? Since I did not I could not get change!!! They have lost my business now and in the future. I will also relate this story to anyone who would think of opening accounts with them. 

Brian H. 

on Birdeye

a year ago

After being a customer for 3 years and moving money back and forth through this account the branch was happy to let me know that policy means more than the customer. For 3 years I have consistently cashed my payroll check every week at this branch with no issues. A new teller Lakansha informed me that I could only deposit the payroll checks that have been being cashed at this branch. I accepted the policy and her being new as something that was killing the home town feeling created with this branch. So I stepped insi... read more

Robb S. 

on Birdeye

a year ago

Such BS… I will never use Truist again and I’ll continue to post negative reviews about them forever… I did everything they asked except I had $0.00 in my checking account instead of $0.01 when they went to give me the $300, so they told me I was disqualified for the bonus. I spoke with multiple different people at the bank and I FINALLY received this email… Case 02/08/2024-8866380 Dear Mr. Spratt: We have received and reviewed your correspondence regarding your Truist reward for the above referenced account. Your concerns a... read more