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Dr. Erin Shannon, DDS is a dentistry practitioner in Syracuse, NY. She practices dentistry.
812 State Fair Blvd, Solvay, NY, 13209, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Did this provider answer all of your questions? Yes Was this provider's staff friendly? Yes, they went above and beyond Did you leave the office feeling satisfied with your visit? Completely! Was this provider's office easy to locate? Absolutely! It couldn't have been easier!
Did this provider answer all of your questions? Every question I had was answered thoroughly Was this provider's staff friendly? Yes, they went above and beyond Did you leave the office feeling satisfied with your visit? Completely! Was this provider's office easy to locate? Absolutely! It couldn't have been easier!
Did you leave the office feeling satisfied with your visit? No, I felt confused and uneasy when I left Did this provider pressure you to purchase any unnecessary products during your visit? Somewhat Does this provider adhere to the customer is always right policy? Absolutely not!! They never listen to customers complaints and argue with them Was this provider's staff friendly? No, they were rude
Did this provider leave you unattended for an extended period of time? No, I was always attended to Did this provider's staff seem to respect him/her? Yes, I could tell the staff respected him/her Did this dentist answer all of your questions? Yes
I got a device made with a payment plan.. they never called me to sya it wa sin and told me to wait till ti came in and all charges were added ot get the plan set.. I call.. they said they wouldn't do payment plans again.. I get them to understand I didn't have it.. they agree to take payments and I told them to get the total together, they gave me the amount.. then every week for weeks HARRASSED me at my place of work till I gave up eating real meals for a month to get them off my back. .never even got my device.. a year la... read more
Did you experience excessive oral pain after you left your appointment? Not at all! I felt fantastic when I left Did this provider promise services he/she couldn't provide? No, they were able to provide everything they said they would Were the restrooms well-stocked at this provider's office? Yes, they were well-stocked Is this provider easy to reach in an emergency? Yes, they answered my call right away
Did this dentist give you your invoice promptly? Absolutely! They gave me my invoice before I had even asked for one
Dr. Shannon's staff are poor communicators. They left me a message in advance of an appointment, indicating that I needed to call to confirm and retain the appointment. After I did not make the appointment, they hit me with a $25 fee and sent me harassing notices. I would understand the fee if they hadn't clearly left a message saying that the consequence of not confirming would be a lost appointment (not a fee on top). But that was really just the last straw. She insisted on doing a crown and fixing several cavities in one ... read more
Did this dentist thoroughly examine your teeth? Yes, they examined my teeth thoroughly Would you refer this provider to a family or friend? Maybe, I'm not sure if I loved them that much. Did this dentist explain your dental procedure to you? Yes
Erin Shannon, Dds, P.c. has a 4.1 star rating with 29 reviews.
Erin Shannon, Dds, P.c. is closed now. It will open at 9:00 a.m.
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