Erie Insurance Group

Katelyn Nuttall 

on Google

2 weeks ago

Giving a one star because I can’t leave 0 stars for a rating. This insurance company is a JOKE! After almost 2 months of trying to contact someone to deal with an incident we finally are just now getting contacted back. The first 3 weeks their “online system was down” took another 2 weeks for someone to finally reach out. Now after another 2 weeks we get noted that theyre at a stand still. This isn’t my insurance, it’s the insurance of a driver that hit me. Good luck IF YOU EVER HAVE TO WORK WITH THEM. 

Pavlina Liskova 

on Google

a month ago

I do not recommend this office. Very unprofessional: We reached out for assistance because our previous agent is no longer contracted with Erie, and we wanted to stay with Erie for our home insurance. My partner emailed the office—even mentioning the people who recommended them. I understand they may be busy (Erie had system outage last week), so we gave them a few days to response — but it’s been almost a week, and we haven’t received any response yet. I understand they may not be accepting new clients, but they could have ... read more

So Jimenez 

on Google

4 months ago

Rates are competitive but you have to pay close attention to the actual $$ benefits because its likely under insured. They refused to pay for certain amount but the worst part was poor service. It takes long for them to get back at you and one supervisor we worked with had NO communication skills. Cheaper doesn't mean good service for Erie. 

Soji 

on Google

4 months ago

Rates are competitive but you have to pay close attention to the actual $$ benefits because its likely under insured. They refused to pay for certain amount but the worst part was poor service. It takes long for them to get back at you and one supervisor we worked with had NO communication skills. Cheaper doesn't mean good service for Erie. 

Briseida Ortega 

on Google

9 months ago

Horrible insurance. Got into an accident they had my car in the shops for months and my car is still not fixed.Not to mentioned getting paper work is a hassle. If I could give it 0 stars I would.