Erie Insurance

Nancy C 

on BBB

2 years ago

The Medical Claims Adjuster for this company, Based out of Brookfield, has been really difficult to deal with, with terms of her lack of communication. My experience with her, really put a sour taste for that company and would not recommend this Insurance to anyone. She would not reply back to my phone calls, when she did, it would be a week later. Then when I needed to pursue hospital records, she was lack of communication on that as well. Another Thing, even if you go through the route of emails with her, her responses wou... read more

Sandra R 

on BBB

5 years ago

This company is a joke, in WI where I own my home, the shingles starting coming off with high winds n regular winds. I called the company to file a claim on my roof and that there was water coming in, n mold on the walls. He came out with a roofer, the roofer went onto the roof all the way to the top and fell off, the shingles ripped from underneath him and he also brought down a few shingles with his fall, luckily he was ok after a while, I also showed him the black streaks coming down the ceiling n mold on the ceiling. In ... read more

Peter D 

on BBB

6 years ago

My local Agents, Dan Shani and Amanda Berend gave remarkably poor service. And the corporate number just hung up on me without provocation. I was just involved in a hit and run accident and got zero help. This company advertises on local Christian radio, what a joke. 

Julie 

on BBB

7 years ago

Horrible customer service. Snarky. Male claims representatives are chauvinistic - need gender sensitivity training; still considering legal action due to my treatment by him. If you are suffering through a major loss from a storm to your home, this is not the insurance company you want to deal with... they will make every effort to back out of claims. They will fight you on extensions. They do not know the meaning of the word "estimate". Disgusted with them in every way.