ER at Northern Nevada Medical Center

Rome Halvorsen 

on Google

a month ago

Took my Mom in on a Tuesday at 4pm at the urgency of her primary doc due to lab work results. There were 5 to 8 people in the waiting room but she wasn't seen by the Dr until 10:10pm and didn't get out of there until 11:30 with no diagnosis! Absolutely ridiculous. I can assure you we won't ever visit this location again. NNMC: Rather than reply with a standardized response, why don't you just address the complaints lodged against you? Jeez. 

Jess Collins 

on Google

a month ago

Worst ER ever. Dirty, outdated, uneducated staff. Rude, won’t answer phones. Zero help, don’t waste your time or money. 

Jenn 

on Google

4 months ago

I am writing this both as a patient and an RN who is deeply concerned about patient advocacy. I sought care at this facility after being advised to do so by a physician colleague. Unfortunately, my physical concerns were completely dismissed because of my mental health history. I have caregiver anxiety/depression from caring for my father who is on hospice, which was used by the provider to minimize my current medical concern. The doctor mentioned my anxiety diagnosis multiple times as a blanket explanation for my symptoms, ... read more

Lacey B 

on Google

4 months ago

My son went in for a collar bone injury he sustained during football. They ended up x-raying the wrong side, sent us home. I called because obviously he knew something was wrong and when we were there we addressed that the incorrect side had been x-rayed but they followed the paper work disregarding our concern. Went back to the correct side x-rayed and sure enough it was broken!! I later called the customer service to file a complaint as we were receiving another bill. She said make it to quality care and the top people wil... read more

Grant McMahon 

on Google

5 months ago

Red haired doctor was cocky, unprofessional and overall just mean. We asked her multiple times to use the ultrasound to find the vein on my VERY dehydrated wife but she chose not to although it was sitting RIGHT NEXT TO HER. After many attempts they finally got the needle in just to drop a vial of blood on the floor and have it splatter everywhere. Don’t go there unless you’re gonna die.