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7100 Westown Pkwy Suite 200, West Des Moines, IA, 50266, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | 08:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I have been using EquiTrust for probably 15 plus years and I have never had any issues contacting them, getting correct information or representatives being rude. They always speak clear english and that is because they are located in Iowa vs using a call center in India or others like it. Sometimes I see complaints about an annuity not performing that would most likely be because of the index not performing which does happen occasionally, not all indices are created equal. There are a handful of companies that I do not like... read more
I've been working with EquiTrust for several years and have never had anything but great customer service for my clients and love their products.
8-20-25 I received my Annual Statement and it listed Accounts that I did not have. How can anyone trust a company that can't even provide a Correct Account Statement. How will I know if my payout starting next year are correct???
EquiTrust Life Insurance Company has a 3.1 star rating with 78 reviews.
EquiTrust Life Insurance Company is open now. It will close at 5:00 p.m.
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