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EquiTrust Life Insurance Company

3.1

About this business

Location details

7100 Westown Pkwy Suite 200, West Des Moines, IA, 50266, United States

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WeekdayScheduleStatus
MonClosed
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri08:00 a.m. to 5:00 p.m.
Sat08:00 a.m. to 2:00 p.m.
SunClosed
3.178 reviews
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Zachariah Hammel's profile image
Zachariah Hammel 
3 weeks ago

I have been using EquiTrust for probably 15 plus years and I have never had any issues contacting them, getting correct information or representatives being rude. They always speak clear english and that is because they are located in Iowa vs using a call center in India or others like it. Sometimes I see complaints about an annuity not performing that would most likely be because of the index not performing which does happen occasionally, not all indices are created equal. There are a handful of companies that I do not like... read more

Steve Carrillo's profile image
Steve Carrillo 
a month ago
Kelly Wentz's profile image
Kelly Wentz 
3 months ago
Laura Smith's profile image
Laura Smith 
6 months ago

I've been working with EquiTrust for several years and have never had anything but great customer service for my clients and love their products. 

Jim Peltier's profile image
Jim Peltier 
7 months ago

8-20-25 I received my Annual Statement and it listed Accounts that I did not have. How can anyone trust a company that can't even provide a Correct Account Statement. How will I know if my payout starting next year are correct??? 

Frequently asked questions about EquiTrust Life Insurance Company

How is EquiTrust Life Insurance Company rated?

EquiTrust Life Insurance Company has a 3.1 star rating with 78 reviews. 

When is EquiTrust Life Insurance Company open?

EquiTrust Life Insurance Company is open now. It will close at 5:00 p.m. 

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