This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
EQHealth Solutions
- Health & Medical
- Town 'n' Country, FL
About this business
Location details
5802 Benjamin Center Dr, Town 'n' Country, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As a Provider of 41+ yrs, we have experienced the worst and best of Reviews, Approvals and Funding. Every Patient, Clinician and Provider would like to everything Approved., but that is not realistic. We too have experience denials, but all in all eQ does a fine job within the parameters it must follow. They make it possible for us to meet the real needs of our Client/Patients and we appreciate them.
It took us three months to get basically even started with a plan of care . I spoke directly with Robert Roth several times and he does not present in a professional manor nor does he respond in a timely manner . When expressing my concerns , he suggested I look elsewhere for help. After dragging this out for several months , I would agree he may be in the wrong line of business . The last thing any parent in my position needs or wants is to deal with someone who shows zero empathy or compassion for already stressful situati... read more
Vicky from customer service exhibits narcissistic behaviour. She is rude, unhelpful and defensive and should be retrained or moved to a more suitable position. They were completely unhelpful and imposed an unrealistic deadline of 48 hours to aquire paperwork from a professional who requires a prior evaluation. They impose fake demands for additional paperwork and deny physician generated requests and updated paperwork. This is an obvious imposition strategy to deny coverage. Medicaid need to investigate their business practi... read more
I am a provider and have been trying to get someone to assist with resetting my password so that I can get patient information uploaded. It was never a problem before. We have been with this company ever since Medicaid decided to make them the middle man. All I get is a recording. No one returns your calls. What happened to real live persons helping us. Which email are they sending the information to when we never changed our email? In the meantime, a patients are left without service due to this major inefficiency!!!!!! I w... read more
La atención es muy buena, siempre nos ayudan y nos tratan con cortesía y respeto
Frequently asked questions about EQHealth Solutions
How is EQHealth Solutions rated?
EQHealth Solutions has a 5 star rating with 1 review.
When is EQHealth Solutions open?
EQHealth Solutions is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com