Epworth Richmond Emergency Department

Clare Verrall 

on Google

a month ago

Just wanted to say a big THANK YOU to the whole team at the ER who have been wonderful the two times I have needed the ER in the last 6 months. I wanted to give a special shout out to Dr Tim Campbell who despite all the beds being gone, and the ER full to overflowing was so kind, friendly, listened, took me seriously and did all he could to get me attended to & out of there ASAP with a good result. He had a wonderful bedside manner & called in some favors from his network to help me. Was a bit of a wait, but the ER was crazy... read more

Vic Home 

on Google

a month ago

Doctor couldn't care less. Saw him once, didn't see him again for 4 hour's. Terrible experience. I had to ask multiple nurses for pain relief as he didn't bother to chart any. We discussed going to another hospital but had already waited here. The only thing done efficiently was getting our $500. There is no discipline around care. 

Carding Night 

on Google

3 months ago

Suggest you call ahead and obtain an approximate wait time. Over six hours so far and no doctor. Public would have been $500 cheaper and probably the same time. Never again after all the media propaganda about being seen by a doctor promptly. 

El Óraculo de Tavernes 

on Google

3 months ago

I brought my partner to Epworth Richmond Emergency in a very serious condition — visibly unwell, trembling, and in need of urgent care. From the moment we arrived, the attitude of the staff was shockingly rude and dismissive. Despite clearly stating that my partner was in a bad state, we were told, very abruptly, that there was only one person working and nothing could be done. No empathy, no compassion. After waiting for over 30 minutes with no assistance, we were finally told — in a tone that felt more like a brush-off tha... read more