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EPIC POOLS

3.5

About this business

Location details

2803 E Veterans Memorial Blvd, Killeen, TX, 76543, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.511 reviews
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Anonymous's profile image
Anonymous 
on Google
10 months ago

I have had the worst experience with any contractor I have worked with using Epic Pools and Spas. The whole process has been completely unprofessional and work with many contractors. They will blame anything that goes wrong on you and if you do decide to do business with them, be prepared for major delays, failure to complete on time, no communication in a timely matter. Also, do not expect them to put the customer first. I deal with customer service business myself daily and they have no customer service savvy at all. Took ... read more

James Carter's profile image
James Carter 
on Google
10 months ago

I have had the worst experience with any contractor I have worked with using Epic Pools and Spas. The whole process has been completely unprofessional and work with many contractors. They will blame anything that goes wrong on you and if you do decide to do business with them, be prepared for major delays, failure to complete on time, no communication in a timely matter. Also, do not expect them to put the customer first. I deal with customer service business myself daily and they have no customer service savvy at all. Took ... read more

Michael Olen's profile image
Michael Olen 
on Google
10 months ago

My family loves our Epic pool. Duke has been a joy to work with. I have no problems with my pool and it is four years old. Give Duke and Epic Pools a chance you will not regret it Happy Epic Pool owner 

Michael Vargas's profile image
Michael Vargas 
on Google
10 months ago

Duke Was very responsive and communicated well on our issue with our pool motor. Fixed very quickly 

Michael Vargas's profile image
Michael Vargas 
on Google
11 months ago

Estimated Time to build pool was three months and it actually took eight months. Various problems arose , and had to have them fixed. Communication and scheduling was problematic. We would not build with them again. 

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Frequently asked questions about EPIC POOLS

How is EPIC POOLS rated?

EPIC POOLS has a 3.5 star rating with 11 reviews. 

When is EPIC POOLS open?

EPIC POOLS is open now. It will close at 5:00 p.m.  

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