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Epic Escapes
- Contractors
- St. Charles, IL
About this business
Location details
505 S Tyler Rd # A, St. Charles, IL, 60174, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had a great experience working with Epic Escapes on our Thursday Apsen model fiberglass pool.
At first Phil and Donna were very friendly and insightful making things sound so simple, until we signed their contract. They gave us the impression we could make changes at anytime but reacted annoyed every time we decided to add or change something. Often times they didn’t even respond to our concerns and never let us know when they were going to be showing up to do work. Make sure to read the contract carefully especially if any changes are made, as at one point they had removed a piece of equipment we had included withou... read more
Unprofessional and Unaccountable- A Frustrating Experience I'm sharing this to help others make an informed decision before hiring Epic Escapes in Saint Charles. They originally built the pool at the home I purchased and also handled the pool closing for the previous owner. Unfortunately, when I had the pool opened by another company this spring, it was discovered that the spa had not been properly winterized-the spa wasn't plugged-which led to a cracked valve and expensive repairs. I contacted Epic Escapes to ask if they st... read more
Phil and his team are great to work with. They're professional in every way. They do what they say their going to do , in a timely manner , with great communication , and their finished product is Epic.
Frequently asked questions about Epic Escapes
How is Epic Escapes rated?
Epic Escapes has a 4.2 star rating with 19 reviews.
When is Epic Escapes open?
Epic Escapes is closed now. It will open at 8:30 a.m.
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