Envision CDJR Service & Parts West Covina

Miguel V 

on Google

a week ago

I am extremely disappointed with my experience at this dealership's service department. Honestly, I'm surprised this dealership is still operating the way it does. This location has gone through multiple owners and ownership changes over the years, and based on my experience, it's hard to see how the customer service has improved. My experience was frustrating from start to finish. My vehicle was there for several months for repairs that should have taken less than a week. During that entire time, I received virtually no pro... read more

Wendy Aldana 

on Google

2 weeks ago

I am from AR and was needing oil change. I called in advance to ask if they could get me in. The person I spoke to told me to bring my car in that and that I didn't need an appointment for it. She told me they could get it done in 1 hrs and a half. When I came the service person told me I had to leave my car or I could bring it the next week. I am not from here and they gave me the wrong info when I called. I just waisted my time. If you can't get it done just let people know they actually need an appointment so they don't w... read more

JESUS ORTIZ 

on Google

2 months ago

Great service thank you kayla 

Jorge Ramos 

on Google

3 months ago

Oil change went well, although the list of repairs were never sent to me as mentioned. I called to remind them. They stated it would be sent that day , unfortunately I am still waiting.