Envelopes.com

Stephanie H. 

on Birdeye

4 years ago

If I could give zero stars, I would. I placed an order on 7/22 for half blank envelopes and half printed envelopes. I approved the proof for the printed envelopes the next day on 7/23 and received a confirmation email stating that my envelopes would be printed by 7/29. When 7/29 rolled around, I heard no updates, so I emailed the company inquiring about the status of my order. In response, sales rep Elizabeth I. responded to me with a link to view my proofs to re-approve them. I gave them the benefit of doubt thinking that... read more

Paul H. 

on Birdeye

4 years ago

Very poor customer service. I ordered over 100,000 envelopes form them last year. In one order from several months ago in particular I ordered 20,000 envelopes. Today, I opened one of the boxes of envelopes to discover that they gave me the wrong envelopes. The label on the outside of the box was correct, but inside was all a completely different color envelope. I reached out to customer service to exchange that box for the correct color. They said no, it's outside the returns and exchange window. They were unwilling to co... read more

marc-antoine g. 

on Birdeye

4 years ago

0 star - An absolute nightmare. They printed the wrong color and blamed me for it. They are not taking responsibility over their mistake and offered me a stellar 10% back to cover for their mistake. Stay away from them, this is a low-level company that doesn't care about quality and service. 

Mia U. 

on Birdeye

4 years ago

Very poor customer service. I placed an order for 1200 envelopes to be delivered by Thursday and on Wednesday afternoon I was contacted via email that the envelopes were out of stock & they might be able to fulfill partial quantity shipment on Monday. After speaking with a representative via chat, he refused to have anyone contact me via phone or refund me for shipping.