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Enterprise Rent-A-Car

3.5

About this business

Location details

48-05 Metropolitan Ave, Queens, NY, 11385, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.519 reviews
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Zach Kleckner's profile image
Zach Kleckner 
11 months ago

I made a reservation at this place for this morning at 9am. I received a confirmation yesterday at 5 confirming that I’d be there to pick it up. I show up there at 9am and no one is there. Doors were locked and lights were off. I wait outside in the 20 degree weather for an hour before getting fed up and going home. During the time I waited outside I called the corporate number and other locations. No one else had a car and the corporate number had me transferred to their “escalation department” with no end result. I then re... read more

Crystal Kuntz's profile image
Crystal Kuntz 
a year ago

I have mixed emotions here. I picked up a car last Monday and had a great experience with Desmond. I decided I would book for my next trip from the same location and saw that there was nothing available so I asked him about it, and he said he would check. When I brought the car back the following Monday he informed me that the location would be closing this Thursday. I typically have good experiences with Enterprise, but I was a bit conflicted on whether to cont giving my business here when you don't tell your employees that... read more

yuuki o.'s profile image
yuuki o. 
a year ago

"putting you first is our first priority" couldn't pick up my rental for 8am because no one was around 

Alex Pensyl's profile image
Alex Pensyl 
a year ago

Clean easy location and Chris was super helpful 

Shan's profile image
Shan 
a year ago

My truck was in the shop so I needed a last-minute rental, and these guys managed to have the car I wanted (which was initially at another location) delivered on time. I've rented from here twice, and both times I received GREAT service and incredibly well maintained (both times, brand new) cars. Today I was helped by Thomas, and I can't say enough nice things about him. His patience, care, efficiency makes him a stand-up human, and I was very happy to have been helped by him today. 

Frequently asked questions about Enterprise Rent-A-Car

How is Enterprise Rent-A-Car rated?

Enterprise Rent-A-Car has a 3.5 star rating with 19 reviews. 

When is Enterprise Rent-A-Car open?

Enterprise Rent-A-Car is open now. It will close at 5:00 p.m.  

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