Enterprise Rent-A-Car

Unike R. 

on Google

2 months ago

If I could give zero stars I would. I had a reservation for a truck and they didn’t have any. They also did nothing to help, they basically just said” no trucks sorry.” I do tons of travel for work and for some reason Austin enterprises have been the absolute worst. I still haven’t received a vehicle a day later. Don’t even bother with this location. 

Tyneisha Williams 

on Google

4 months ago

I am extremely disappointed with the customer service I received. Despite multiple attempts to contact someone regarding this issue, I have yet to receive a satisfactory response or resolution. My efforts to reach the branch where I made my reservation have also been unsuccessful, as I discovered it has since closed. This lack of communication and the subsequent closure of the branch have left me feeling frustrated and abandoned. I request that you investigate this matter urgently and provide a solution to address my concern... read more

Brian Babauta 

on Google

5 months ago

CUSTOMERS BE AWARE!!!!!! I rented my vehicle from this location 5316 ED BLUESTEIN BLVD on June 6, 2025. A receipt was generated in a few minutes. On June 27, 2025, I returned my vehicle at 1916 CHEDDAR LOOP. I asked the rental agent for a receipt which he informed me that since I didn't rent my rental vehicle from that location, he wasn't able to provide me with a receipt. The rental agent from this location stated that he was able to. Strike one! She informed me that she will work on it and a receipt will be generated by th... read more