Enterprise Rent-A-Car

Jim Coombs 

on Google

3 weeks ago

Service was good agent helped us was very polite. The 4 rating is for location and confusing signage and return area it needs to be marked a lot better. Even the taxi driver had hard time finding the place. 

Nell Flemer 

on Google

a month ago

Scammy and classless. Miller and Carter at the DSM location tried to charge me for preexisting damage on the car, which I didn’t see at pickup because the car was covered in road salt and dirt. I should have assumed a scam attempt would be made when I declined the damage waiver charge in favor of my own insurance. Learn from my mistake, take photos and video at both ends and insist on a car that is clean enough to see damage. Or better yet avoid this company entirely. 

Shantell Cortez 

on Google

2 months ago

Horrible experience! This is the one enterprise that was open when I was able to get off work and figured it would be easy enough to come in before my rental period ends to extend the rental. I was unaware that there are completely different rules between stand alone enterprises and airport ones. I felt disrespected, spoken to as if I did not understand and like the wool was trying to be pulled over my eyes and then to turn it around on me as if I should have known better. Highly disappointed in the service received!