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Enterprise Rent-A-Car
- Transportation Services
- Austin, TX
About this business
Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Austin. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.
Location details
11150 Research Blvd Ste 207, Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recently had the pleasure of working with Ellie at Enterprise, and I can confidently say she is the most helpful and professional customer service agent I’ve ever encountered. From the moment I walked in, she greeted me with genuine friendliness and immediately made the rental process smooth and stress-free. Her professionalism and attention to detail were outstanding, and she went above and beyond to make sure I was satisfied with my rental. In a world where good customer service can be hard to find, Ellie sets the gold s... read more
My husband and I stopped by yesterday to get a rental car while our car is in the shop down the road, I totally forgot his name but he was the only there but he was able to have us walk out with a rental within 30 minutes which was soooo perfect! I always thought renting cars were expensive but nope, returning the car was also easy and he was able to call me a ride with my dealership to pick me up!
Checkout was simple. Received a courtesy call from Jason (notifying me of a brief delay as my rental vehicle was en route and advised me of the rental requirements to be better prepared at arrival.) Van was clean, drove smooth and great on gas! Jason was thorough, efficient and helped me secure an extension. Thank you!
Had a “confirmed” reservation, turned up at the appointment time of 9.30am to be told there is no car and the next one they can get won’t be there till the afternoon. Every time we use Enterprise there’s an issue. We won’t ever use them again.
They do not understand what reservation mean. I made reservation, they sent confirmation, then called me told me that they are out of vehicle, but they changed to the different location. After heading to the new location, they told me they are out of vehicle also. Hopefully they will get trainings about what is reservation, how to hold the vehicle, do not forward the customer around the city, etc. Terrible !!!
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 3.6 star rating with 173 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is closed now. It will open tomorrow at 8:00 a.m.
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