Enterprise Rent-A-Car

Roszetta Howell 

on Google

3 days ago

I walked into the Cedar Hill location after placing my request about five minutes earlier. When the agent greeted me, I jokingly asked if my car was ready. He looked at me confused, and we both ended up laughing when he said, “Really? You just placed the order.” His energy matched mine perfectly. As he started processing my rental, he asked for my insurance. I told him it was on my phone… which was sitting at 2% and about to die. I asked if he had a charger, and he said, “You’re not prepared.” We cracked up again, and he hel... read more

Mitzy Lomack 

on Google

6 days ago

I have been a customer here for years and I have to say these young men are amazing and respectful I have seen customers be rude and impatient and the way these gentlemen handle adversity is to be commended they are the reason I rent from this location keep up the great customer service and do not let anyone steal God's light in you.. To all the people sent here from other Enterprises if they do not know you are coming and you have not reached out to them please don't try to hold them accountable for someone else's mistake j... read more

Michael Davenport 

on Google

a week ago

I have never experienced such a lack of urgency or professionalism from individuals representing a major corporation such as Enterprise. During my interaction with the gentleman assisting me, I explained that the Enterprise website was showing that the location was sold out of vehicles due to what appeared to be a technical or availability issue. Unfortunately, rather than making a genuine effort to identify a solution or provide an alternative, I was essentially told that I would have to pay an additional amount in-store. H... read more