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Enterprise Rent-A-Car
- Transportation Services
- Palm Desert, CA
About this business
Location details
73088 CA-111, Palm Desert, CA, 92260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
GREAT customer service!
Unfortunately, this was a really frustrating experience. I first rented a car from the Varner location in Palm Desert, and the vehicle was extremely dirty on the inside and clearly not sanitized. Because of my work schedule, I couldn’t switch it out right away, but I would have if I could. A few days later, I went to the location on Highway 111 to exchange the car. The staff there seemed overwhelmed and honestly pretty annoyed with customers, which didn’t help the situation. They did give me another car, but instead of handl... read more
Ever since Tony Fuentes left this location and company it’s gone to crap. No professionalism. No desire for customer service. No inter personal skills. As someone who rents a lot of vehicles, this is by far the worse store to rent from. They hire a lot of young people that have no skills dealing with people. Yesterday I was in the store and standing there while the only employee in the back was on their phone. Then the “Branch Manager” guy comes in to help me and had no desire to earn or be respectful of my business. In fron... read more
Genuinely a horrendous customer experience. Always a huge line. Staff is in no hurry whatsoever and extremely rude. Airport or Indio are exponentially better options
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 4.2 star rating with 557 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is open now. It will close at 5:30 p.m.
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