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Enterprise Rent-A-Car

4.3

About this business

Location details

3591 Pearl Ave, San Jose, CA, 95136, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.3663 reviews
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Blanca Olivares's profile image
Blanca Olivares 
a week ago

By far the worst car pickup experience I’ve ever had with Enterprise. We reserved a car in advance, yet ended up waiting over 30 minutes with zero communication from staff. The office was unattended, multiple customers were left standing around with no direction, and cars that should have been ready were only just being washed. This wasn’t just a delay—it was complete disorganization and a clear lack of customer service. Enterprise promotes itself as a company that “takes care of its customers,” but that was absolutely not t... read more

Crystal Le's profile image
Crystal Le 
3 weeks ago

Service was excellent and pick up/drop off was super fast because James is the absolute best and made the experience effortless, thank you!! 

Joseph Hughes's profile image
Joseph Hughes 
a month ago
Abraham Hernandez's profile image
Abraham Hernandez 
a month ago

I had a terrible experience, and I’m not going to mince words. First of all, I spoke with management twice over the phone about being charged an extra day for my car rental. I was told that they would reimburse me, but that never happened. I never received the money back on my account. This is terrible customer service. Sometimes, it’s the little things that matter, and this place completely missed the mark. I will never return to this place for a car rental. 

Oscar Lopez's profile image
Oscar Lopez 
a month ago

Frequently asked questions about Enterprise Rent-A-Car

How is Enterprise Rent-A-Car rated?

Enterprise Rent-A-Car has a 4.3 star rating with 663 reviews. 

When is Enterprise Rent-A-Car open?

Enterprise Rent-A-Car is closed now. It will open tomorrow at 8:00 a.m. 

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