Enterprise Rent-A-Car

John Z. 

on Yellow Pages

9 years ago

I reserved it online. Everything went smooth. No issues. When I went to pick up the car I was in and out in no time. The staff was polite and friendly. I was driven home after the car was dropped off. Will rent from them again. 

Zoltan B. 

on Yellow Pages

9 years ago

I had booked online a compact car to use while my vehicle was at the deal for repair. One of the reasons for using Enterprise is the "we'll pick you up" feature. I confirmed my at 8:30AM pickup the day before. After dropping my car off at the dealer, I called the store at 8:45 to tell them I was ready for pickup, since the driver had not shown up yet. I called again at 9:15, 9:30 and 9:45. As I asked the dealer for a rid to the store (17 blocks down the road) the driver from another store showed up to pick me up. At 10:00 I ... read more

Kelley S. 

on Yellow Pages

10 years ago

Everybody I dealt with at this location was very friendly and helpful and I will be returning to rent from them. 

Jenny J. 

on Yellow Pages

11 years ago

My experience was okay. I was treated respectfully and the young man that rented me the vehicle, I believe his name was Jared, allowed me to switch vehicles initially to a nicer car b/c the first car had a bit of a strange odor. My only complaint is that the location is a bit busy, so you might have to wait a little while to be waited on. Also, I was greeted when I arrived, so I felt a bit ignored upon arriving both times. 

sandimelb 

on Yellow Pages

14 years ago

This establishment will not rent a car to you if you do not believe in using credit cards. They will rent to you with a debit card IF you have an out of state license and (for some unknown, unlikely reason, you have a utility bill to prove you live here). Really? Do YOU carry your utility bills with you? When MIKE, the agent saw that I waS OBVIOUSLY upset and turned to leave - with a room FULL of other customers, he shouted behind me - "Have a nice day." Snide cynical sarcasm does NOTHING to impress an upset customer. Discre... read more

notafan3 

on Yellow Pages

15 years ago

Don't ever rent a car from here! I got one that had a flat tire an hour later and elly wanted to know if I could change the tire. I'm a woman and I said no, so she said she would send a replacement vehicle that took an hour. They also told me they were going to put a $100 "authorization" on my card as a deposit. The main bill was being paid by a car dealership. I said ok. I had the car for 1 day and a week later they still had not released the $100 authorization, which turned out to be an actual charge on my account. When I ... read more