Enterprise Rent-A-Car

Prowler 

on Google

2 months ago

Branch Manager Cynthia Hernandez went out of her way to give me the best experience I could want. She was on the run, helping numerous customers, but kept a positive attitude, and made sure everyone was satisfied. The only downside. The car I got was extremely filthy. Wasn't washed, and there was so much dirt and crumbs inside! A week after returning my car, I let a worker named Jannic know how filthy the car was, and he knocked $30 off the total to make up for the inconvience. Thank you so much! 

Jennifer M 

on Google

2 months ago

Costa Mesa office harbor and Bay street Riley, the most amazing customer service. She knows her business.Ask for her if he rent from this location 

Matthew Engle 

on Google

2 months ago

Very unprofessional experience. The representative had our ID and credit card, and decided to walk away and answer the phone and start helping another client on the phone. It took so long we decided to sit down and wait. And finally he finished his phone call, and we got back to the desk, and what do you know, another phone call comes in and he answers it and leaves us again. It took like 30 minutes to fulfill our reservation. Enterprise needs to train their people better 

Prowler 

on Google

2 months ago

Branch Manager Cynthia Hernandez went out of her way to give me the best experience I could want. She was on the run, helping numerous customers, but kept a positive attitude, and made sure everyone was satisfied. The only downside. The car I got was extremely filthy. Wasn't washed, and there was so much dirt and crumbs inside! 

Max Kashatus 

on Google

2 months ago

Fantastic staff, so professional, courteous, and kind! Clean, safe, quality vehicles. Staff able to adapt to changing circumstances in my own life with no issue. Would absolutely return for all my rental needs!