ENT and Allergy Associates - West Side

Honest Reviewer 

on Google

a week ago

The attending physician was patient and very helpful 

KhensuNakht HarkufNeith 

on Google

3 weeks ago

I recently visited this office and, while I received the testing I needed, my overall experience was disappointing. During my examination with Dr. Natasha Keenan, there were several instances of physical contact that made me uncomfortable. While examining my ears and throat, she repeatedly rubbed my arm and forearm in a way that did not appear related to the examination. As a patient, I did not feel that contact was medically necessary, and it crossed a personal boundary for me. I chose not to address it during the examinati... read more

nick 

on Google

4 months ago

Billing department was not effective at all. My visit with the doctor lasted approximately 5 minutes after waiting almost 30-40 minutes, and no clear solutions were advised for the issue I was dealing with. They charged me over $200 for a 5 minute follow up, and all the systems were down that day which led to the doctor not knowing what I was even following up on. Unacceptable and unbelievable. 

James 

on Google

4 months ago

Toh is extremely unprofessional. She storms in and out of the exam room multiple times, cutting patients off mid-sentence and dismissing questions. Very condescending attitude - makes you feel stupid for asking about your own health. Pushes expensive allergy shots aggressively without discussing other options or explaining anything properly. Doesn't listen, doesn't care, just wants you in and out. The office is rude, weird and sends conflicting messages and is completely disorganized and chaotic. Left waiting forever, then r... read more