Enrich Living Services - Victoria

Mark Smith 

on Google

5 months ago

An email sent to Enrich canceling mums account, still waiting for final discharge letter and statements. Do your loved one a favour and save them and yourself the stress with dealing with this company, plenty other better services out there to choose from. I am extremely disappointed with the level of service provided by Enrich. To call my mum while she is in the hospital, unwell, and have her upset over an iPad and phone—both of which are minor expenses—was completely unnecessary and unacceptable. For years, I’ve been advis... read more

Cheryl Duff 

on Google

8 months ago

I rang three times to cancel my domestic cleaning for today on Friday 16th, Monday 20th and Tuesday 21st January. Not one of the workers who answer phone calls rang me back. Very poor service from Enrich Living Victoria. There should be a phone number and an email address for current clients to ring. I will be going into hospital for laser surgery so how do I cancel if needed and ring to resume a service Cheryl Duff 

Fiorella Latorre 

on Google

a year ago

I really don’t want to even give Enrich Living a 1 star as they don’t deserve it. The company has been nothing but a nightmare staff have no clue what they are doing and have no care factor about there clients. Seriously this needs to be looked into as I don’t understand how they are operating. I must say Tracey is most compassionate person in there and knows her work inside out but for the other staff I don’t know how they still have a job? I’m so glad that we have changed providers as they were given me more grief than any... read more

Francine Morrell 

on Google

2 years ago

My sister is with enrich as she has cancer and going through serious treatment, which is why she has a home care package in the first place, when you sign up they say they will look after you. But they do not. My sister needs a support worker and they will not give her one. You call and email and they don't get back to you for days. Dawn is our (care coordinator) but clearly does not care. If the trial treatment my sister is having which coursers her to be very unwell does not work she will die with in six month so you would... read more