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150 John F Kennedy Rd #9, Ste 9, Dubuque, IA, 52002, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Great customer service and a great selection as well! I have used them for personal items as well as for items for work!
GREAT customer service! They have always responded to our questions and requests immediately, and are willing to work with their customers to make them as happy as possible. My group has used this business for years for all of our engraving needs, and we won't go anywhere else!
Amazing customer service and products! The products were done in a very timely manner and the quality was amazing!
Very friendly, was able to get my gift within a day. Ended up needing another one and was very easy to get! I was very happy with my engraved picture frame for my grandpa!
Extremely great service and very quick turnaround!!! I will always choose Engraved Gift Collection for both personal and professional engraving needs. :)
Awesome! Quick turn around!
Very very disappointed. The new owner Nancy didn't keep the amazing customer service aspect when she took over. I've gone here for Christmas gifts and others items for the past few years and I've ALWAYS been satisfied with products and the great customer service. Unfortunately this year when I went in Nancy didn't seem to want to wait on me, she was short, cold and seemed annoyed when I asked questions so I stopped asking and cut my list short and decided I would only buy wh...Continue Reading
The people that work there are very helpful, accommodating, and prompt. I always take my wooden Aveda brushes there to be personalized as gifts. I always recommend Engraved Gift Collection to anyone looking for a thoughtfull treasure to remember and have forever.
I purchased gifts for my co-workers. I selected and paid for the 3-Day Express for $30 and didn't receive my order until 6 days later. I immediately emailed the company to communicate my frustration with the overall experience. I received a response back this evening and it doesn't look like they will take responsibility. I responded back to the email to further justify why I feel that they did not follow through on the "3-Day Express" promise. I'm really hoping that they will make this right. Let's see... Will definitely up... read more
Business response:
Hello Nazareth Gutierrez Alferez, I'm very sorry to hear that you're having a problem with your order. A customer service representative will be contacting you shortly to get additional information.
Engraved Gift Collection has a 4.7 star rating with 85 reviews.
Engraved Gift Collection is open now. It will close at 6:00 p.m.
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