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Engine
- Denver, CO
About this business
Location details
Suite 150, 250 Fillmore St, Denver, CO, 80206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We were planning a wedding and were excited to use this site to get pricing for blocking rooms at hotels instead of having to call each one. I am not sure if the usage of the site has grown faster than the company could keep up, but out of 4 hotels we only received one quote. We had a person who emailed saying she would be helping us along the way, but she too, just could not get results. I called all 4 hotels on my own. Took about 15 minutes to get answers and pricing for all four. We waited around over two weeks from ... read more
Engine has been very beneficial for my job. Easily finding the hotel i need and offering several types of rooms and prices so I can book what is needed. Customer service is always quick to handle any issues that might arise at the hotel. They are always listening to what the customer wants or needs and making improvments.
They have a hard time taking 'no' for an answer and they're employees seem over worked or distracted. The setup and quote process through our website, The Knot, was extremely quick and simple! So that was great, but there was a 2 night minimum stay (that wasn't included in the original proposal) which didn't make sense for our guests so we decided not to move forward with the room block. I was working with Marni, she said she would call me on a Friday afternoon to confirm what we wanted to do and she never called. Then texte... read more
Engine takes great care in supporting my business travel goals. I love the individualized attention I get from my account representative, and customer support has always been exceptional. I have one bit of feedback regarding hotels in the app. I am seeing more AI photos and I think they are misleading and inaccurate. I would like to see Engine require actual property photos of each participating hotel.
Love the system. I book several times a year for my crews and it is extremely convenient to have things searched and booked within minutes. When I have an issue with a hotel or my schedule changes, Flex helps out and makes the changes easy.
Frequently asked questions about Engine
How is Engine rated?
Engine has a 4.3 star rating with 948 reviews.
When is Engine open?
Engine is closed now. It will open tomorrow at 8:00 a.m.
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