Energy One Federal Credit Union

Pat B 

on Google

3 months ago

I have gotten 3 loans from this credit union and I am now dealing with my 3rd, I paid off the first two in total, but for some strange reason, they won't release the title to my second vehicle (motorcycle) because I have an overdue payment on a totally separate loan, I tried to combine the two from the beginning and was told, no because they are separate, so now it's funny how the loan that's paid off, is being held up, while I'm waiting payment from my new job. Doesn't seem legal to me, because it was not an option before. ... read more

Toni Paisley 

on Google

4 months ago

Traveled to St. Croix,the U.S.V.I Earlier this year and I used my debit card for some purchases and the credit union charged my account a foreign exchange fee of 2%. Mind you, this is united states territory that currency is U.S dollars. I called and ask them why there is an exchange fee and they blamed it on Visa. My husband used his visa card and there was no exchange fee. Still waiting (2wks) now for a response from the credit union. No good customer service anymore. They are as bad as a regular bank. At least the bank li... read more

M. H. 

on Google

11 months ago

To say the least, this Credit Union doesn't value their customers as much as they used to. They're still better than a bank, but not by much anymore. I feel no need to do business through them any more than simply having a checking account. 

Ubaldo Romero 

on Google

2 years ago

Is a credit union ATM but they charge a $3.00 fee plus what your bank might change you, and it doesn't look like a bank ATM the screen menu looks like a regular ATM you might find at a bar.