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1 Willow St, Southville, MA, 01772, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
After some time, they processed my refund, so that is acceptable
After some time, they processed my refund, so that is acceptable
Terrible customer service. They run the Xcel energy online store (smart thermostats for purchase). Live chat said they couldn't help solve my issue. So I called and was assured by the rep my order had been cancelled (because they couldn't ship it out for 1-3 weeks). But I was charged anyways, and even though my order still hasn't shipped they say they can't cancel the order. Now when I email them it takes 2+ days to get a response. Also, when you put in a different shipping address vs. your billing address their online cart ... read more
Energy Federation has a 3.1 star rating with 12 reviews.
Energy Federation is open now. It will close at 6:00 p.m.
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