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Enercare Kanata: Furnaces, Air Conditioners, Hot Water Heater, Tankless Units, Ductless Splits, Fireplaces, Plumbing, Water Treatment and Indoor Air Quality. Our fully-licensed, technicians will diagnose and provide written quotes for parts and service at your Kanata home or business.
50 Frank Nighbor Pl, Kanata, ON, K2V 1B9, Canada
Get directionsWe had an appointment booked today for our annual A/C maintenance from 8am to 12pm. The technician called us at 11am indicating that he would see us at 12. He arrived at 12:40, sat out front of our home in his truck eating his lunch and speaking on the phone. I opened the garage door in hopes of getting his attention and this appointment started as we had another commitment out of the house at 2pm. He got out of his vehicle and still continued talking in the phone at the curb for another 5 minutes! I yelled over to him and a... read more
I had a very poor experience and would not recommend renting their equipment. It took me over three months to stop being billed after I moved out. Every time I called, I was transferred between multiple departments, and it felt like I was dealing with separate companies. Each transfer required me to go through the verification process again. I estimate I spent more than 48 hours on the phone in total. For my new house, I simply chose to pay off the equipment to avoid any further issues. This was an incredibly frustrating exp... read more
My initial call to report the problem I was having did not go well with the first representative. I'm not sure if he fully understood my issues or the correct procedure to have it resolved. I eventually hung up and called back, and second representative was much more understanding and helpful. She scheduled an appointment for a technician to come out very quickly and he was able to fix the issues I was having. Sean was very friendly, knowledgeable and offered excellent advice.
Ali A. was very professional. He came and fixed our home AC unit today after it gave out last week. He was sent here on the weekend and after hours to do a job that he never gave up on. He asked the right questions to pinpoint what the issue was and he found the problem and fixed it. He was very friendly and polite. I highly recommend Ali A. specifically to anyone who needs a guy to get the job done because that is exactly what he did! No frustrations, no attitude, no problems, and no backing down from the issue and job! Gre... read more
Ali A came to check on my air handler. He went well beyond incredible service and helped with my hot water system as well.
Enercare has a 4.8 star rating with 2,595 reviews.
Enercare is open now. It is open 24/7.
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