Encore Assisted Living and Memory Care at Hugo

Kim Lemon 

on Google

a month ago

Wonderful care. My mom felt like she was home. The staff was incredibly loving and caring. I felt she was safe and comfortable. Had her own space and yet able to interact when she wanted to. I would do it all over again if I had to. Thank you all for loving my mom. 

Sarah Hallmark-Brower 

on Google

11 months ago

A wonderful place for memory care! 

Jennifer Schmidt 

on Google

a year ago

I have been a nurse for almost 20 years. I have worked all over the country and in many different fields. That being said, Encore of Hugo is a wonderful place. The patient to resident ratio is better than state standards and all of the staff are very caring and wonderful people. The caregivers here truly care and are not just in it the field for money. This Encore is all memory care and facility has been adapted well to accommodate that. Every resident has their own room and bathroom and the facility is gorgeous. I can’t say... read more

Lynette Spitzer 

on Google

2 years ago

We reached out to Encore and were pleased with the tour we were given, and signed paperwork for an hour and were assigned a room. It was not until we had all of my mother in law's things loaded and were headed over to move her in that they called and cancelled the final paperwork signing and then proceeded to ghost us. We've not been able to reach anyone and I'm really grateful that we have her at Brookdale. If you are researching memory care, reach out to them. This place is sketchy.